Refund Policy
At Sky Fair Travels, we are committed to processing refund requests for flight bookings in a transparent and timely manner. This Refund Policy explains the conditions under which you may request a refund for flight services booked through our platform.
General Policy
Refund eligibility depends entirely on the airline’s fare rules and terms at the time of booking.
Sky Fair Travels acts solely as a booking agent and does not determine or guarantee refunds.
Passengers are advised to review the airline's refund and cancellation policy before confirming the booking.
Refund Process
We submit refund requests to the airline on your behalf after your cancellation request is received and verified.
Approval and amount refunded are based on the airline’s specific fare rules and timelines.
Approved refunds typically take up to 30 business days to process.
Sky Fair Travels is not responsible for any delays caused by the airline or financial institutions.
Refund Service Fees
A processing fee may apply when we handle refund communications with the airline.
This fee is applicable only if the airline authorizes a refund or waiver.
If the refund request is denied by the airline, any service fee charged by Sky Fair Travels will be refunded; however, the original booking fee is non-refundable.
Non-Refundable Situations
Flights marked as non-refundable at the time of booking.
No-shows or missed flights due to passenger error or delay.
Flight disruptions caused by weather, strikes, or other force majeure events.
Policy Modifications
Sky Fair Travels reserves the right to update this Refund Policy without prior notice.
By continuing to use our services after changes are made, you agree to the updated policy.
Vacation Cancellation & Refund Policy:
Below is important information regarding trip cancellations and refunds. If you choose to cancel your trip, the refund amount will depend on how far in advance you notify us. Please note that when we act as an intermediary, refunds are subject to the terms, conditions, and processing timelines of the respective service providers. We strive to respond to all customer inquiries as quickly as possible. You may also check the status of your refund request by contacting your customer service representative.
Cancellation Charges & Refund Eligibility:
More than 30 days before travel date – 50% of the deposit will be refunded.
Between 30 and 15 days before travel date – 25% of the deposit will be refunded.
Less than 14 days before travel date – No refund of the deposit.
On or after the travel date / No-show – No refund; full amount remains payable.